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A $75 non-refundable booking fee is required in order to book and confirm every PMU appointment. This is to ensure that you are serious about booking your appointment and will be deducted from the total cost of your treatment.  Guests who disregard Gem City Glow's policies and candidacy requirements will surrender this deposit.


Due to Covid 19 and flu season, we have adopted an updated policy that respects both our client’s and artist’s time. Your initial deposit will be honored so long as a new appointment is booked and a second deposit is made within 72 hours from your rescheduling request. If you do not rebook within 72 hours, your deposit is surrendered. Due to the long nature of the service (3 hours) we request all reservations be secured with a deposit.


If you no call, no show your initial appointment, you will be required to pay in full for a new appointment. If you no show your touch up, a $150 fee is charged prior to being rescheduled.



We require a 72-hour notice on all appointment attendance.  All reschedules, regardless of reason, are subject to the 72-hour notice. Last minute cancellations will incur a $100 fee. *Please Note: Appointments may only be moved once. All booking fees are non-refundable, without exception.


If you choose to cancel your appointment you will automatically surrender your deposit.


Being more than 15 minutes late to your appointment will result in the forfeit of your deposit and the cancellation of your appointment. A new deposit will be required to re-book any appointment.


Rescheduled 6-8 week touch ups cannot be guaranteed as they are subject to the availability of the artist’s schedule. If a rescheduled touch up does not return within the allotted time frame (6-8weeks), you will be required to pay $150 for the rescheduled appointment. 



All clients are responsible for checking candidacy prior to booking any appointment. If we are unable to perform the procedure at the time of your appointment because you have a listed contraindication, didn’t follow pre care, or will engage in an activity that will disrupt the healing process, your appointment will be canceled, and your deposit will be surrendered. We reserve the right to refuse our services.



Cosmetic tattooing does not fully replace wearing makeup. Healed results will vary with each client and using makeup may still be needed. We have no control over what occurs during the healing process. Absolutely NO guarantee will be made and additional sessions (charged accordingly) may be required to obtain optimal results.



If you have previous permanent makeup and are interested in a cover-up / correction, you must email clear photos prior to booking your appointment. We cannot guarantee results for cases such as these and we must confirm your case is workable. If the previous work is too dark, dense, discolored, or large, tattoo removal will be highly recommended before beginning the cover-up/re-work. Previously tattooed areas and cover-ups will almost always require additional appointments for best results and will be charged accordingly. If you come to your appointment with previously tattooed eyebrows without informing us, your appointment will be canceled and you will forfeit the deposit.



Pricing is subject to change at any time.



Only the artist and the client being tattooed are allowed in the treatment room.  We kindly request that you do not bring children who require your attention, more than one companion, or pets.



No guarantees can be made during corrective work.  If for any reason you decide to go elsewhere for your touch up, please note that Gem City Glow will no longer do future appointments on you.


Our booking is done online to allow our guests to schedule at their convenience. Once you have reviewed this packet and confirmed you are a candidate, you’re ready to book! *Photo Tips: take the pictures near a window.  Natural daylight is best.  We prefer close ups, but not zoomed in.  Take a photo from the front and both sides. 

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